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Why Does My Roomba Say “Job Cancelled”?

Robot Vacuum 55

The Roomba, a popular robotic vacuum cleaner by iRobot, is a handy tool for keeping your home clean without much effort. However, you may occasionally encounter the message “Job Cancelled” on your Roomba. If this happens, you’re likely to be left wondering what caused the cancellation and how to fix it. This comprehensive article will cover everything you need to know about why your Roomba might cancel a job and how to prevent it from happening in the future.


The “Job Cancelled” message on your Roomba typically indicates that the cleaning process has been interrupted or stopped before completion. This can occur due to various reasons such as user interruption, a low battery, a software glitch, or changes in the cleaning environment like closed doors or moved furniture. You can troubleshoot by checking for error messages, cleaning the sensors, emptying the dustbin, cleaning the filter and brushes, resetting the Roomba, or ensuring it’s fully charged.

Understanding the “Job Cancelled” Message

The “Job Cancelled” message typically means that the Roomba’s cleaning process has been interrupted or stopped before completion. This can occur due to various reasons, such as the Roomba encountering an obstacle, the internal bin being full, or the device experiencing a technical issue.

Common Reasons for Job Cancellation

There are several common reasons why your Roomba might cancel its cleaning job:

  1. Interruption by the user: If you manually stop the cleaning cycle, either by pressing a button on the device or using the Roomba app, the Roomba will display a “Cancelled” message.
  2. Low battery: If the battery is too low, the Roomba will stop cleaning and display the “Cancelled” message.
  3. Software glitch: Sometimes, the Roomba’s software can cause the cleaning cycle to be cancelled. This could happen due to a bug or if the device detects a problem.
  4. Changes in the environment: If there are changes in the environment during the cleaning cycle, such as closed doors or moved furniture, the Roomba may cancel its cleaning job.

Troubleshooting the “Job Cancelled” Message

If your Roomba consistently cancels its cleaning job, there are several troubleshooting steps you can take:

  1. Check for error messages: Look for any error messages on the Roomba or in the iRobot app. These can help you identify the specific issue causing the cancellation.
  2. Clean the sensors: The Roomba has four cliff sensors that need to be clean for proper functioning. Wipe them with a dry cloth to ensure they are not dirty or blocked.
  3. Empty the dustbin: Make sure the dustbin is not full. Remove and empty the bin after each cleaning cycle.
  4. Clean the filter: Check if the filter is dirty. Remove the bin, access the filter compartment, and clean the filter.
  5. Clean the brushes: Inspect the Roomba’s brushes for any dirt or hair buildup. Remove and clean the brushes, brush bearings, and caps as needed.
  6. Reset the Roomba: Resetting the Roomba’s software can resolve some issues. Hold down the ‘DOCK’ and ‘SPOT’ buttons simultaneously for 10 seconds, then release them. You will hear a beep, indicating the system has been reset.
  7. Charge the Roomba: Ensure the Roomba is fully charged before starting a cleaning job. If the battery is not holding a charge, you may need to perform a battery reset or replace the battery.

Preventing Future Job Cancellations

To prevent the “Job Cancelled” message from appearing in the future, follow these steps:

  1. Ensure the cleaning cycle is not interrupted: Avoid stopping the cleaning cycle manually unless necessary.
  2. Keep the battery charged: Always place the Roomba on its charging station when not in use.
  3. Remove obstacles: Clear the Roomba’s path of any obstacles that it cannot overcome.
  4. Prevent cliff detection errors: Avoid placing the Roomba on surfaces with significant height differences, like stairs or ledges.
  5. Check for software malfunctions: If the “Cancelled” message persists, there may be a software issue. Consult the user manual or contact iRobot customer support for assistance.


While the “Job Cancelled” message can be frustrating, understanding why it occurs and how to address it can help you get your Roomba back to work quickly. By following the tips in this article, you can ensure that your Roomba operates efficiently and keeps your home clean without interruptions. If you need further assistance, consider reaching out to iRobot customer support.

Frequently Asked Questions

What do the ‘DOCK’ and ‘SPOT’ buttons do on my Roomba?

The ‘DOCK’ button instructs your Roomba to return to its charging station. The ‘SPOT’ button tells the Roomba to perform a concentrated cleaning in one area. Holding these two buttons together for 10 seconds resets the Roomba’s software.

How do I perform a battery reset on my Roomba?

To perform a battery reset, remove the battery from the Roomba and unplug the charger from the wall. Wait for about two minutes, then reinsert the battery and plug the charger back into the wall.

How often should I clean the Roomba’s sensors?

It’s recommended to clean the Roomba’s sensors once a week. However, if your Roomba is frequently cancelling jobs or showing errors, you may need to clean the sensors more often.

What should I do if my Roomba’s battery is not holding a charge?

If your Roomba’s battery is not holding a charge, you may need to reset it. If that doesn’t solve the problem, the battery may be worn out and need replacement.

How do I know if my Roomba’s dustbin is full?

Most Roomba models will display an error message or indicator light when the dustbin is full. You can also manually check by removing the bin and seeing if it’s full.

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