The EcoSmart tankless water heater is a popular choice for many homeowners due to its energy efficiency, compact design, and ability to provide endless hot water on demand. However, like any other appliance, it may occasionally require a reset to restore its normal function. This comprehensive guide will walk you through the process of resetting your EcoSmart tankless water heater, along with safety precautions, tools required, and troubleshooting tips.
To reset an EcoSmart tankless water heater, first, turn off all hot water faucets and the water heater itself. Ensure there is no electrical current by turning off the circuit breakers and wait for 5 minutes. Turn the unit back on and press and hold the adjustment knob on the unit for 3-5 seconds, then release it. The LED display should show the code CE2. Run the water for a few minutes and check for hot water. If there’s still an error, you may need to troubleshoot further or contact EcoSmart’s technical support.
Why Reset Your EcoSmart Tankless Water Heater?
Resetting your EcoSmart tankless water heater can help resolve certain issues such as error codes displayed on the unit, malfunctions, or a power surge that may have caused the unit to stop functioning properly. A reset can help restore the unit’s normal operation, ensuring a continuous supply of hot water.
Safety Precautions Before Resetting
Safety should always be your top priority when dealing with electrical appliances. Before resetting your EcoSmart tankless water heater, ensure that you turn off the unit and wait for it to cool down. Also, make sure that the water heater is installed by a qualified electrician and plumber in accordance with all national, state, provincial, and local electrical and plumbing codes.
Tools Required for Resetting
You won’t need a toolbox full of tools to reset your EcoSmart tankless water heater. A simple screwdriver (flathead or Phillips head) to open the removable access panel and a flashlight to help you see the reset button and other components inside the panel will suffice.
Steps to Reset EcoSmart Tankless Water Heater
Follow these steps to reset your EcoSmart tankless water heater:
- Turn off all hot water faucets in your house.
- Turn off your EcoSmart water heater. If your unit has a remote, use it to turn off the unit. Otherwise, press the temperature control knob to turn it off.
- Ensure there is no electrical current in the unit by turning off the circuit breakers.
- Wait for 5 minutes.
- Turn the unit back on.
- Press and hold the round knob (also known as the adjustment knob) on the unit for 3-5 seconds, then release the knob.
- The LED display should show the code CE2.
- Run the water for two or three minutes and check for hot water.
If the LED display still shows an error code after resetting, you may need to troubleshoot the issue further or contact EcoSmart’s technical support for assistance.
Signs that Indicate the Need for Resetting
Some signs that might indicate the need for resetting your EcoSmart tankless water heater include error codes displayed on the LED screen, the unit not turning on, or repeated tripping of the emergency cut-off (ECO) or high limit control.
Remember, resetting the water heater is only a temporary solution. If the issue persists, it is recommended to consult a professional for further troubleshooting and repairs.
In conclusion, resetting an EcoSmart tankless water heater is a simple process that you can do by yourself without professional assistance. However, if you encounter any issues during the process, don’t hesitate to reach out to a professional.
Frequently Asked Questions
What does the CE2 code on my EcoSmart tankless water heater mean?
The CE2 code on your EcoSmart tankless water heater is a calibration error code. It appears when you press and hold the adjustment knob, as part of the resetting process.
What should I do if the water heater doesn’t turn on after resetting?
If the water heater doesn’t turn on after resetting, ensure that the circuit breakers are on and that the unit is getting power. If the issue persists, contact a professional or EcoSmart’s technical support.
How often should I reset my EcoSmart tankless water heater?
There’s no specific frequency for resetting your EcoSmart tankless water heater. It’s only necessary when you encounter issues like error codes, malfunctions, or if the unit has experienced a power surge.
Can I reset my EcoSmart tankless water heater if I’m not comfortable with electrical appliances?
If you’re not comfortable dealing with electrical appliances, it’s recommended to contact a professional or EcoSmart’s technical support to reset the unit. Safety should always be your top priority.
What other maintenance tasks should I perform on my EcoSmart tankless water heater?
Besides resetting when necessary, it’s recommended to periodically descale your EcoSmart tankless water heater, especially in areas with hard water. Regularly check for leaks, and ensure the unit’s venting is clear and functioning properly.
