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How To Fix Error Code 3E on a Samsung Washing Machine

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Error Code 3E on a Samsung washing machine can be a source of frustration for many homeowners. This error code indicates a motor driving error, and it can be caused by several factors. Fortunately, there are several ways to troubleshoot and fix this error. This article provides a comprehensive guide on how to fix Error Code 3E on a Samsung washing machine.


Error Code 3E on a Samsung washing machine indicates a motor driving error. To fix this error, you can power cycle the appliance, check if the machine is overloaded, inspect the motor drive connector and hall sensor, check the wiring connections, look for foreign objects in the motor, and check the stator and drive belt. If the error persists, contact a professional technician for assistance.

What Is Error Code 3E?

Error Code 3E on a Samsung washing machine indicates a motor driving error. This error can be caused by several factors, including an overloaded motor, a disconnected motor hall sensor terminal, a PBA (Printed Board Assembly) fault, foreign material entering the motor, a disconnected PBC (Printed Board Circuit) housing terminal, or connection problems with the wire harness on the motor.

How To Fix Error Code 3E

Here are some troubleshooting steps you can take to fix Error Code 3E:

1. Power Cycle the Appliance

Switch off the washing machine at the mains, wait for 30 seconds, and then switch it back on again. Start a new program to see if the error persists. This method is simple, yet it can fix many electronic glitches.

2. Check the Load

Ensure that the washing machine is not overloaded with laundry. Overloading can cause the motor to overload, leading to Error Code 3E. Remove some laundry and restart the cycle.

3. Inspect the Motor Drive Connector and Hall Sensor

Ensure that the motor drive connector and the hall sensor are properly connected. These are crucial components that detect the motor’s speed. If they are loose or disconnected, it can lead to Error Code 3E.

4. Check the Wiring Connections

Inspect the wire connections between the motor and the control board, and the wire harnesses. Ensure they are not loose, disconnected, or damaged.

5. Look for Foreign Objects

Inspect the motor and the area between the drum and the tank walls for any foreign objects. Foreign objects like screws can cause Error Code 3E.

6. Check the Stator and Drive Belt

Inspect the stator for any damage or looseness. Ensure that the drive belt is not broken or loose.

If the problem persists after trying these troubleshooting methods, it is recommended to contact the customer support team or a qualified appliance service technician for further assistance.

Preventative Measures

To prevent encountering Error Code 3E in the future, you can take the following preventative measures:

  • Practice proper load management: Adhere to the recommended load size for your washer and avoid overloading it.
  • Balance the load: Before starting each cycle, ensure that the laundry is evenly distributed inside the drum.
  • Regular maintenance: Perform regular maintenance on your washing machine to keep it running smoothly.
  • Inspect the motor components: Regularly check the motor components, such as the motor hall sensor and wire connections, to ensure they are in good condition and properly connected.


Error Code 3E on a Samsung washing machine indicates a motor driving error. While it can be frustrating, there are several troubleshooting steps you can take to fix this error. By following the steps outlined in this article, you can get your washing machine back up and running in no time. However, if the problem persists, it is recommended to seek assistance from a professional technician.

Frequently Asked Questions

What is a motor hall sensor in a washing machine?

A motor hall sensor, also known as a rotor position sensor, is a device that monitors the motor’s speed and direction in a washing machine. It sends this information to the control board, allowing it to regulate the motor’s operation.

What is the function of the PBA and PBC in a washing machine?

The PBA (Printed Board Assembly) and PBC (Printed Board Circuit) are crucial components of a washing machine. They contain the electronic circuits that control and manage the various operations of the washing machine. Any faults or issues with these boards can cause the washing machine to malfunction.

How often should I perform regular maintenance on my washing machine?

Regular maintenance should be performed on your washing machine at least once every six months. This includes tasks such as cleaning the drum, filters, and detergent drawers, checking hoses for leaks, and inspecting the motor components.

The recommended load size for your Samsung washing machine can vary depending on the specific model. It is best to refer to the user manual for specific guidelines. However, as a general rule, it is advised not to fill the drum more than three-quarters full.

What should I do if I find a foreign object in the motor of my washing machine?

If you find a foreign object in the motor of your washing machine, it is recommended to remove it carefully to avoid causing further damage. If the object is difficult to remove or if you are unsure about doing this yourself, it is best to call a professional technician.

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