Retail mode, also known as demo mode or cooling off mode, is a feature used in Samsung refrigerators when they are displayed at a retail shop. This mode allows consumers to freely explore the inside and outside of the product. In retail mode, the refrigerator lights up and appears to be working, but the cooling function is disabled, and the control panel turns on but does not work.
A user may need to disable retail mode if they have purchased a floor model or if the refrigerator is accidentally set to this mode. Disabling retail mode will enable the cooling function and allow the refrigerator to function properly for home use.
To disable retail mode on a Samsung Family Hub refrigerator, open the Fridge Manager app, hold the recent apps or home button for 10 seconds, and select “Factory Reset”. For other Samsung refrigerators, press and hold Button 1 and Button 2 simultaneously until you hear a chime. If it doesn’t work, try holding Button 1, Button 2, and Button 4 at the same time until a chime sounds. If these steps don’t work, consult your user manual or contact Samsung Customer Service.
How to Disable Retail Mode on a Samsung Family Hub Refrigerator
To disable retail mode on a Samsung Family Hub refrigerator, you can follow these steps:
- Open the Fridge Manager app from the Family Hub.
- Press and hold the recent apps or home button for 10 seconds.
- A white screen with menus will appear. Select “Factory Reset”.
- Once the factory reset is done, the refrigerator will be out of retail mode.
Disabling Retail Mode on General Samsung Refrigerators
For general Samsung refrigerators (except Family Hub), follow these steps:
- Press and hold Button 1 and Button 2 at the same time until you hear a chime.
- If the demo mode is not turned off after the above operation, press and hold Button 1, Button 2, and Button 4 at the same time until you hear a chime.
Please note that the specific buttons and steps may vary depending on the refrigerator model. If these steps do not work, refer to the user manual or contact Samsung Customer Service for further assistance.
If the retail mode does not disable after following the process, you can try the following troubleshooting steps:
- Restart the device.
- Check for software updates.
- Perform a factory reset.
- Contact the manufacturer’s support.
Remember that these steps may vary depending on the device and its operating system. Always refer to the manufacturer’s guidelines and support resources for the most accurate information.
After Disabling Retail Mode
After turning off the retail mode, there are no specific settings or features that need to be enabled or disabled. However, you may want to check and adjust some settings to suit your preferences. These may include:
- Picture settings: Adjust the brightness, contrast, color, and sharpness to your liking.
- Sound settings: Customize the audio settings, such as bass, treble, and balance, to match your preferences.
- Network settings: Connect your TV to your home Wi-Fi network to access online content and streaming services.
- Time and date settings: Set the correct time and date for your location.
- Parental controls: If you have children, you may want to set up parental controls to restrict access to certain content.
Remember that the process of adjusting these settings may vary depending on your TV model and brand. You can refer to your TV’s user manual or the manufacturer’s website for specific instructions on how to navigate and modify these settings.
Disabling retail mode on a Samsung fridge can be a straightforward process if you know the correct steps. Always refer to your user manual or contact Samsung support if you’re unsure about any steps or procedures. By following the steps and tips outlined in this guide, you should be able to disable retail mode and use your Samsung fridge to its full potential.
Frequently Asked Questions
What is the purpose of the retail mode on a Samsung fridge?
Retail mode is a feature used in Samsung refrigerators when they are displayed at a retail shop. It allows consumers to explore the product without the cooling function being active. This mode is energy efficient and helps to preserve the product’s lifespan while in the store.
How can I identify if my Samsung fridge is in retail mode?
In retail mode, the refrigerator lights up and appears to be working, but the cooling function is disabled, and the control panel turns on but does not work. If your fridge is not cooling properly but everything else seems to be functioning, it might be in retail mode.
What should I do if the mentioned steps do not disable the retail mode?
If the retail mode does not disable after following the mentioned steps, you can try restarting the device, checking for software updates, performing a factory reset, or contacting Samsung’s customer support.
Are there any specific settings I need to adjust after disabling retail mode?
After turning off the retail mode, there are no specific settings that need to be enabled or disabled. However, you may want to check and adjust some settings like picture settings, sound settings, network settings, time and date settings, and parental controls to suit your preferences.
Can I enable the retail mode again if needed?
Yes, you can enable the retail mode again if needed. However, it’s not recommended for regular home use as the cooling function is disabled in this mode, which can lead to food spoilage.