Samsung washing machines are renowned for their high-quality, advanced technology, and user-friendly features. However, like any appliance, users may encounter certain codes or indicators on their washers. One of these is the “CL” code. If you’ve seen this on your Samsung washer and are wondering what it means, you’ve come to the right place.
The “CL” code on a Samsung washer indicates that the Child Lock feature is active. This is a safety feature that locks the control panel to prevent accidental changes to the wash cycle settings. It is not an error code. You can deactivate the Child Lock by pressing and holding a specific button or combination of buttons on the control panel, typically the Temp and Rinse buttons for most models.
Understanding the “CL” Code
Contrary to what some may believe, the “CL” code is not an error but an indication that the Child Lock feature is active on your washing machine. This safety feature locks the control panel, preventing accidental changes to the wash cycle settings. This is particularly useful in homes with children or pets who may unknowingly tamper with the machine.
Activating and Deactivating the Child Lock
To activate or deactivate the Child Lock feature on your Samsung washer, you typically need to press and hold a specific button or a combination of buttons on the control panel for a few seconds. For most models, this involves pressing the Temp and Rinse buttons simultaneously for 3 seconds. When the Child Lock is activated, only the Power button will function, and the feature stays on even after the power is turned on and off or after disconnecting and reconnecting the power cord.
Impact on Washer Functionality
The Child Lock feature does not affect the basic functionality of your washer. However, when it is active, you will not be able to change the wash cycle or settings until it is deactivated. This can be a hindrance if you need to adjust your wash settings mid-cycle.
Troubleshooting the “CL” Code
If you’ve tried to deactivate the Child Lock feature but the “CL” code persists, there are a few troubleshooting steps you can follow:
- Power Cycle: Turn off the washer, unplug it, wait a few minutes, then plug it back in and turn it on. This can reset the machine and clear any temporary software glitches.
- Check the Door: If the “CL” code appears when the door is opened, ensure that the door is closed properly. The washer will automatically drain the water after 30 seconds if the door is opened when Child Lock is active.
If the “CL” code still appears after these steps, it may be time to consult a professional or contact Samsung customer support.
Preventive Measures
To avoid encountering the “CL” code, it’s important to be aware of the Child Lock function and how to use it. Deactivate it when it’s not needed, and ensure the washer door is closed properly when it’s active. Regularly checking the control panel for any foreign substances or moisture can also help prevent any potential issues.
Samsung Customer Support
Samsung’s customer service is always ready to help with any issues related to the “CL” error code. You can reach them through phone, chat, email, or text. Always have your washer’s model code and any relevant information about the issue ready when contacting Samsung support.
In conclusion, the “CL” code on your Samsung washer is an indication of the Child Lock feature being active, not an error. Understanding this and knowing how to operate this feature can enhance your washing experience and maintain the longevity of your appliance.
Frequently Asked Questions
What other functions can I use when the Child Lock feature is active?
When the Child Lock feature is active, the only function available is the Power button. You cannot change the wash cycle or settings until the Child Lock is deactivated.
Can the Child Lock feature activate automatically?
No, the Child Lock feature on a Samsung washer does not activate automatically. It must be manually activated by pressing and holding a specific combination of buttons on the control panel.
Does the Child Lock feature stay on after a power outage?
Yes, if the Child Lock feature was active before a power outage, it will remain active when the power comes back on. It will also stay on if you turn off and on the power or disconnect and reconnect the power cord.
Can I use the Child Lock feature on all Samsung washers?
The Child Lock feature is available on most Samsung washing machines. However, the method to activate or deactivate it may vary depending on the model. Always refer to your user manual for specific instructions.
What should I do if the Child Lock feature is not working properly?
If you’re having issues with the Child Lock feature, try power cycling your washer first. If the issue persists, contact Samsung customer support for further assistance.
